Webhooks

How to access integration webhooks.

When you add an integration to your app, a webhook is automatically created so the integration can receive messages from third-party platforms.

In this guide, you'll learn how to access your integration webhooks using the Meya Console or the Meya CLI.

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Related resources

Retrieving a webhook

Depending on the integration, you may need to add the webhook to the external platform's settings. For example, the Zendesk Support integration requires you to create an HTTP target using the integration's webhook URL.

How you retrieve the webhook depends on whether your computer is set up for local development with the Meya CLI or not.

Meya CLI

If your computer is set up for local Meya development, you can access your webhooks by running this command in a terminal:

meya webhooks
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Accessing webhooks with Meya CLI.

Meya Console

If you do your development using the Meya Console, determining a webhook URL is straightforward since they follow a standard format:

https://grid.meya.ai/gateway/v2/INTEGRATION_NAME/APP_ID/INTEGRATION_DOT_PATH

Let's take a look at where you can find the various parts of the URL.

1. App ID

In the web console, navigate to the app's Settings page. Near the top, you'll see the App ID.

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2. Integration dot path

Navigate to the app's Integrations page. If the integration is listed there (not nested inside a folder), the dot path will be integration.INTEGRATION_NAME. So in this example the Orb's dot path would be integration.orb.

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This Orb integration is not nested inside a folder.

If the integration is inside a folder, the folder names become part of the dot path. So if a Dialogflow integration is inside a dialogflow folder, which in turn is inside a google folder, the dot path would be integration.google.dialogflow.dialogflow.

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This Dialogflow integration is nested inside several folders.

3. Assemble the URL

Finally, select the appropriate integration webhook URL template from the table below and update it with the app ID and integration dot path.

IntegrationWebhook format
Amazon Alexahttps://grid.meya.ai/gateway/v2/alexa/APP_ID/INTEGRATION_DOT_PATH
API & Webhookhttps://grid.meya.ai/gateway/v2/webhook/APP_ID/INTEGRATION_DOT_PATH
Calendlyhttps://grid.meya.ai/gateway/v2/calendly/APP_ID/INTEGRATION_DOT_PATH
Clearbithttps://grid.meya.ai/gateway/v2/clearbit/APP_ID/INTEGRATION_DOT_PATH
Dialogflowhttps://grid.meya.ai/gateway/v2/dialogflow/APP_ID/INTEGRATION_DOT_PATH
Freshchathttps://grid.meya.ai/gateway/v2/freshchat/APP_ID/INTEGRATION_DOT_PATH
Fronthttps://grid.meya.ai/gateway/v2/front/APP_ID/INTEGRATION_DOT_PATH
Google Actionshttps://grid.meya.ai/gateway/v2/google-actions/APP_ID/INTEGRATION_DOT_PATH
Mailgunhttps://grid.meya.ai/gateway/v2/mailgun/APP_ID/INTEGRATION_DOT_PATH
Mandrillhttps://grid.meya.ai/gateway/v2/mandrill/APP_ID/INTEGRATION_DOT_PATH
Orbhttps://grid.meya.ai/gateway/v2/orb/APP_ID/INTEGRATION_DOT_PATH
Postmarkhttps://grid.meya.ai/gateway/v2/postmark/APP_ID/INTEGRATION_DOT_PATH
Salesforce Caseshttps://grid.meya.ai/gateway/v2/salesforce_cases/APP_ID/INTEGRATION_DOT_PATH
Salesforce CRMhttps://grid.meya.ai/gateway/v2/salesforce/APP_ID/INTEGRATION_DOT_PATH
Salesforce Knowledgehttps://grid.meya.ai/gateway/v2/salesforce_knowledge/APP_ID/INTEGRATION_DOT_PATH
Salesforce Live Agenthttps://grid.meya.ai/gateway/v2/liveagent/APP_ID/INTEGRATION_DOT_PATH
Segmenthttps://grid.meya.ai/gateway/v2/segment/APP_ID/INTEGRATION_DOT_PATH
Sendgridhttps://grid.meya.ai/gateway/v2/sendgrid/APP_ID/INTEGRATION_DOT_PATH
Sensitive Datahttps://grid.meya.ai/gateway/v2/sensitive_data/APP_ID/INTEGRATION_DOT_PATH
Shopifyhttps://grid.meya.ai/gateway/v2/shopify/APP_ID/INTEGRATION_DOT_PATH
Slackhttps://grid.meya.ai/gateway/v2/slack/APP_ID/INTEGRATION_DOT_PATH
Twiliohttps://grid.meya.ai/gateway/v2/twilio/APP_ID/INTEGRATION_DOT_PATH
Twilio Flexhttps://grid.meya.ai/gateway/v2/twilio_flex/APP_ID/INTEGRATION_DOT_PATH
Twilio Voicehttps://grid.meya.ai/gateway/v2/twilio_voice/APP_ID/INTEGRATION_DOT_PATH
Web v1https://grid.meya.ai/gateway/v2/webv1/INTEGRATION_DOT_PATH
WhatsApphttps://grid.meya.ai/gateway/v2/whatsapp/APP_ID/INTEGRATION_DOT_PATH
Withttps://grid.meya.ai/gateway/v2/wit/APP_ID/INTEGRATION_DOT_PATH
Zendesk Chathttps://grid.meya.ai/gateway/v2/zendesk_chat/APP_ID/INTEGRATION_DOT_PATH
Zendesk Help Centerhttps://grid.meya.ai/gateway/v2/zendesk_help_center/APP_ID/INTEGRATION_DOT_PATH
Zendesk Sunshine Conversationshttps://grid.meya.ai/gateway/v2/sunshine-conversations/APP_ID/INTEGRATION_DOT_PATH
Zendesk Supporthttps://grid.meya.ai/gateway/v2/zendesk_support/APP_ID/INTEGRATION_DOT_PATH