Webhooks

How to access integration webhooks.

When you add an integration to your app, a webhook is automatically created so the integration can receive messages from third-party platforms.

In this guide, you'll learn how to access your integration webhooks using the Meya Console or the Meya CLI.

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Related resources

Retrieving a webhook

Depending on the integration, you may need to add the webhook to the external platform's settings. For example, the Zendesk Support integration requires you to create an HTTP target using the integration's webhook URL.

How you retrieve the webhook depends on whether your computer is set up for local development with the Meya CLI or not.

Meya CLI

If your computer is set up for local Meya development, you can access your webhooks by running this command in a terminal:

meya webhooks
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Accessing webhooks with Meya CLI.

Meya Console

If you do your development using the Meya Console, determining a webhook URL is straightforward since they follow a standard format:

https://grid.meya.ai/gateway/v2/INTEGRATION_NAME/APP_ID/INTEGRATION_DOT_PATH

Let's take a look at where you can find the various parts of the URL.

1. App ID

In the web console, navigate to the app's Settings page. Near the top, you'll see the App ID.

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2. Integration dot path

Navigate to the app's Integrations page. If the integration is listed there (not nested inside a folder), the dot path will be integration.INTEGRATION_NAME. So in this example the Orb's dot path would be integration.orb.

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This Orb integration is not nested inside a folder.

If the integration is inside a folder, the folder names become part of the dot path. So if a Dialogflow integration is inside a dialogflow folder, which in turn is inside a google folder, the dot path would be integration.google.dialogflow.dialogflow.

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This Dialogflow integration is nested inside several folders.

3. Assemble the URL

Finally, select the appropriate integration webhook URL template from the table below and update it with the app ID and integration dot path.

Integration

Webhook format

Amazon Alexa

https://grid.meya.ai/gateway/v2/alexa/APP_ID/INTEGRATION_DOT_PATH

API & Webhook

https://grid.meya.ai/gateway/v2/webhook/APP_ID/INTEGRATION_DOT_PATH

Calendly

https://grid.meya.ai/gateway/v2/calendly/APP_ID/INTEGRATION_DOT_PATH

Clearbit

https://grid.meya.ai/gateway/v2/clearbit/APP_ID/INTEGRATION_DOT_PATH

Dialogflow

https://grid.meya.ai/gateway/v2/dialogflow/APP_ID/INTEGRATION_DOT_PATH

Freshchat

https://grid.meya.ai/gateway/v2/freshchat/APP_ID/INTEGRATION_DOT_PATH

Front

https://grid.meya.ai/gateway/v2/front/APP_ID/INTEGRATION_DOT_PATH

Google Actions

https://grid.meya.ai/gateway/v2/google-actions/APP_ID/INTEGRATION_DOT_PATH

Mailgun

https://grid.meya.ai/gateway/v2/mailgun/APP_ID/INTEGRATION_DOT_PATH

Mandrill

https://grid.meya.ai/gateway/v2/mandrill/APP_ID/INTEGRATION_DOT_PATH

Orb

https://grid.meya.ai/gateway/v2/orb/APP_ID/INTEGRATION_DOT_PATH

Postmark

https://grid.meya.ai/gateway/v2/postmark/APP_ID/INTEGRATION_DOT_PATH

Salesforce Cases

https://grid.meya.ai/gateway/v2/salesforce_cases/APP_ID/INTEGRATION_DOT_PATH

Salesforce CRM

https://grid.meya.ai/gateway/v2/salesforce/APP_ID/INTEGRATION_DOT_PATH

Salesforce Knowledge

https://grid.meya.ai/gateway/v2/salesforce_knowledge/APP_ID/INTEGRATION_DOT_PATH

Salesforce Live Agent

https://grid.meya.ai/gateway/v2/liveagent/APP_ID/INTEGRATION_DOT_PATH

Segment

https://grid.meya.ai/gateway/v2/segment/APP_ID/INTEGRATION_DOT_PATH

Sendgrid

https://grid.meya.ai/gateway/v2/sendgrid/APP_ID/INTEGRATION_DOT_PATH

Sensitive Data

https://grid.meya.ai/gateway/v2/sensitive_data/APP_ID/INTEGRATION_DOT_PATH

Shopify

https://grid.meya.ai/gateway/v2/shopify/APP_ID/INTEGRATION_DOT_PATH

Slack

https://grid.meya.ai/gateway/v2/slack/APP_ID/INTEGRATION_DOT_PATH

Twilio

https://grid.meya.ai/gateway/v2/twilio/APP_ID/INTEGRATION_DOT_PATH

Twilio Flex

https://grid.meya.ai/gateway/v2/twilio_flex/APP_ID/INTEGRATION_DOT_PATH

Twilio Voice

https://grid.meya.ai/gateway/v2/twilio_voice/APP_ID/INTEGRATION_DOT_PATH

Web v1

https://grid.meya.ai/gateway/v2/webv1/INTEGRATION_DOT_PATH

WhatsApp

https://grid.meya.ai/gateway/v2/whatsapp/APP_ID/INTEGRATION_DOT_PATH

Wit

https://grid.meya.ai/gateway/v2/wit/APP_ID/INTEGRATION_DOT_PATH

Zendesk Chat

https://grid.meya.ai/gateway/v2/zendesk_chat/APP_ID/INTEGRATION_DOT_PATH

Zendesk Help Center

https://grid.meya.ai/gateway/v2/zendesk_help_center/APP_ID/INTEGRATION_DOT_PATH

Zendesk Sunshine Conversations

https://grid.meya.ai/gateway/v2/sunshine-conversations/APP_ID/INTEGRATION_DOT_PATH

Zendesk Support

https://grid.meya.ai/gateway/v2/zendesk_support/APP_ID/INTEGRATION_DOT_PATH