Data Retention

Default data retention periods

End user data is only stored in the Meya data store for a finite amount of time. The table below shows the default data retention periods based on your Meya subscription type. The default retention periods can be customized upon request, but could incur extra cost.

Data type

Trial

Starter *

Pro

Partner

App ledger entries

  • http ledger
  • ws ledger
  • bot ledger
  • user ledger
  • thread ledger
  • log ledger

7 days

30 days

30 days

30 days

App user data

Until app deletion

Until GDPR delete request

Until app deletion

Until GDPR delete request

Until app deletion

Until GDPR delete request

Until app deletion

Until GDPR delete request

* The Starter subscription is a legacy subscription type, and is no longer available.