Data Retention

Default data retention periods

End user data is only stored in the Meya data store for a finite amount of time. The table below shows the default data retention periods based on your account plan limits. The default retention periods can be customized upon request, but could incur extra cost.

Data typeDevProPartner
App ledger entries
- http ledger
- ws ledger
- bot ledger
- user ledger
- thread ledger
- log ledger
7 days30 days30 days
App user data
- User Scope data
- Thread Scope data
- Transcript (event ledger)
Until app deletion

Until GDPR delete request
Until app deletion

Until GDPR delete request
Until app deletion

Until GDPR delete request