Default data retention periods

End user data is only stored in the Meya data store for a finite amount of time. The table below shows the default data retention periods based on your account plan limits. The default retention periods can be customized upon request, but could incur extra cost.

Data type	Dev	Pro	Partner
App ledger entries `http` ledger `ws` ledger `bot` ledger `user` ledger `thread` ledger `log` ledger	7 days	30 days	30 days
App user data User Scope data Thread Scope data Transcript (`event` ledger)	Until app deletion Until GDPR delete request	Until app deletion Until GDPR delete request	Until app deletion Until GDPR delete request

Data type

Dev

Pro

Partner

App ledger entries

http ledger
ws ledger
bot ledger
user ledger
thread ledger
log ledger

7 days

30 days

App user data

User Scope data
Thread Scope data
Transcript (event ledger)

Until app deletion

Until GDPR delete request

Until app deletion

Until GDPR delete request

Until app deletion

Until GDPR delete request