Web v1

How to set up the Web v1 integration

Did you know the Grid supports the Meya Web integration from Meya's v1 platform? If you've developed a custom Meya Web UI, but want to supercharge your app with the Grid, this is the best option for you.

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Web v1 vs Orb

This integration is intended to support customers migrating from Meya's v1 platform. New customers will want to check out the Orb, Meya's next-gen frontend integration, instead.

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Adding the Web v1 integration to your app is quite straightforward. Keep reading to learn how.

Add the integration

In your app's integration folder, create a file called webv1.yaml and copy this code into it:

type: meya.webv1.integration

Add the HTML snippet

In your app's root folder, create a folder called public. Inside, create a file called webv1.html and copy this code into it:

<script>
    window.loclSettings = {
        app_id: 'web',
        account_id: 'ACCOUNT_ID',
        bot_id: 'APP_ID',
        base_url: 'https://cdn.meya.ai/webv1',
        locl_base_url: 'https://grid.meya.ai/gateway/v2/webv1/integration.webv1'
    };
</script>
<script>!function(){function t(){var t=n.createElement("script");t.type="text/javascript",t.async=!0,t.src=e.loclSettings.base_url+"/js/embed.js?x="+Math.random();var a=n.getElementsByTagName("script")[0];a.parentNode.insertBefore(t,a)}var e=window,a=e.Locl;if("function"==typeof a)a("reattach_activator"),a("update",loclSettings);else{var n=document,c=function(){c.c(arguments)};c.q=[],c.c=function(t){c.q.push(t)},e.Locl=c,e.attachEvent?e.attachEvent("onload",t):e.addEventListener("load",t,!1)}}();</script>

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Make sure to update ACCOUNT_ID and APP_ID to the appropriate values.

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We're putting this HTML snippet in this folder so it's committed to version control. To place the Web v1 chat widget on your website, just drop this snippet before the page's closing </body> tag.

Save your work and push the changes to the Grid using these commands in your terminal:

meya format
meya push

Test it out

Let's try it out.

Open the public/webv1.html file in your browser and trigger one of the flows.

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👍

Awesome! You've successfully added the Web v1 integration to your app.

Page context

Just like on Meya's v1 platform, you can pass contextual information to your app using the Web v1 HTML snippet's optional data field.

Example

Let's pass some data to the app when the user opens the chat widget.

Update the HTML snippet

First, let's update the HTML snippet to pass in some data:

<script>
    window.loclSettings = {
        app_id: 'web',
        account_id: 'ACCOUNT_ID',
        bot_id: 'APP_ID',
        base_url: 'https://cdn.meya.ai/webv1',
        locl_base_url: 'https://grid.meya.ai/gateway/v2/webv1/integration.webv1',
        data: {
            "userNumber": 3,
            "userFirstName": "SuperCool",
            "userLastName": "AwesomeSauce",
            "userID": "13434234234",
            "array": [1, 2, 3],
            "dicto": {
              "foo": "bar",
              "fizz": "bazz"
            }
        }
    };
</script>
<script>!function(){function t(){var t=n.createElement("script");t.type="text/javascript",t.async=!0,t.src=e.loclSettings.base_url+"/js/embed.js?x="+Math.random();var a=n.getElementsByTagName("script")[0];a.parentNode.insertBefore(t,a)}var e=window,a=e.Locl;if("function"==typeof a)a("reattach_activator"),a("update",loclSettings);else{var n=document,c=function(){c.c(arguments)};c.q=[],c.c=function(t){c.q.push(t)},e.Locl=c,e.attachEvent?e.attachEvent("onload",t):e.addEventListener("load",t,!1)}}();</script>

Create a start_chat flow

In your flow folder, create a file called start_chat.yaml and copy this code into it:

triggers:
  - lifecycle_id: start_chat

steps:
  - say: Context data => (@ flow.event.data.context )

Line 2: This flow will be triggered when the user opens the chat widget.

Line 5: Contextual data passed in using the data property will be available at flow.event.data.context.

Save your work and upload it to the Grid with these commands in your terminal:

meya format
meya push

Open the public/webv1.html file in your browser and test out the new flow!

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Data collection

The Web v1 integration can be configured to collect information, like the page URL, browser language, location, and more. To learn how to enable this feature, check out the data collection guide.

Encryption

On Meya's v1 platform, the Meya Web integration had settings to manage encryption. To learn how sensitive data is handled on the Grid, check out our sensitive data guide.