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Welcome Messages

Send custom messages for first-time users or from deep links embedded in tweets/web pages

You can configure your Twitter bot to automatically send a welcome message on one of two ways:

  1. Default: The first time the user opens the Twitter DM
  2. Deeplink: When a user clicks on a tweet, Twitter button or web link

📘

Read the original Twitter docs

Message format, support and syntax

You construct a welcome message on your Twitter integration using proprietary YAML syntax. You can use all Twitter DM v2 features: quick replies, media attachments and text (and of course emoji 👊) in many combinations.

The same syntax is used by both default and deeplink welcome messages.

text: YOUR_TEXT_HERE
media_url: YOUR_MEDIA_URL
buttons:
    - text: BUTTON_1
      flow: YOUR_FLOW_NAME
      description: YOUR_DESCRIPTION
    - text: BUTTON_2
      flow: YOUR_FLOW_NAME
      description: YOUR_DESCRIPTION

Field

Description

Note

text

Text to display

  • *Required** if media_url not set.

media_url

URL of image, video or gif to send

  • *Required** if text not set.

buttons

One or more buttons to display. Syntax and rules same as quick replies.

Optional

Default Welcome Message

Navigate to Bot > Integrations > Twitter and Turn on the Default Welcome Message.

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Deeplinks

Navigate to Bot > Integrations > Twitter and click Create new deeplink.

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Deep links will automatically be turned into a clickable call to action when attached to a tweet.

How to use deeplinks

  1. Embed in tweets: Twitter will automatically convert any deeplink into a clickable call-to-action button
  2. Twitter ads: Promote your bot on Twitter and reach a massive audience. Customize the onboarding by campaign.
  3. Attach to a Message Button: Learn more on Twitter docs.
  4. Everywhere else: It's just a link, so you can use it anywhere!
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What a deeplink looks like after you've created it.

Updated 18 days ago