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Introduction

  • Getting started
  • What can Meya do?
  • Tutorial: Hello, World!

Basic Concepts

  • Bot Building Blocks
  • Flows
  • Triggering Flows With User Input
  • Trigger types
  • Flow Details
  • Nested flows
  • Components
    • Sharing custom components
    • Python Dependencies
  • Flow routing
  • Bot visualizer

Meya CLI

  • Overview
  • Commands
  • Code Companion
  • Troubleshooting Meya CLI

Web Interface

  • Account Dashboard
  • Bot Dashboard
  • Bot Studio
  • Logging
  • Code Companion

Components

  • Core components
  • Text components
  • Card components
    • Image cards
    • Text cards
    • Generic cards
    • Media: video, audio, files
    • List card
  • Input components
  • NLP components
  • Conditional components
  • Utility components
  • Schedule components
  • Messenger components
    • Airline cards

Cards

  • Buttons
  • Cards in custom components
  • Buttons vs. replies

Logging

  • Overview
  • Logging UI
  • Filtering Logs
  • Log Event Types

Bot CMS

  • Bot CMS Overview
  • CMS entity editor
  • Languages
  • FAQ use-case
  • Tutorial 1: Referencing Bot CMS content
  • Tutorial 2: Using Bot CMS to train an NLU agent
  • Tutorial 3: Internationalize your bot using Bot CMS
  • Tutorial 4: Randomizing responses using Bot CMS

The Bot Database

  • Overview
  • Scope
  • Instance API
  • Collections API
  • Making queries
  • Data types
  • Custom Tables

Scheduling Actions

  • Overview
  • Delays
  • Periodic scheduling
  • Managing schedules
  • Rate limits

Messaging Integrations

  • Overview
    • User profile data
  • Actions on Google
    • Building your first voice bot
    • Actions on Google deep dive
    • Actions on Google intents
    • Actions on Google components
    • Troubleshooting
  • API & Webhook
  • Engagement Cloud CPaaS
  • Facebook Messenger
    • Persistent Menu
    • Greeting Text
    • Messenger Code
    • Referral codes
    • Payments
    • Handover Protocol
    • Debugging Tools
    • Messenger Extensions
  • Infobip
  • Kik
  • Meya Web
  • Slack
  • Smooch
  • Telegram
  • Twilio
  • Twitter
    • Quick replies
    • Welcome Messages
    • Media attachments
    • Card UI & input support
    • User profile data
    • Customer service
  • WeChat
  • Teckst

Customer Service Integrations

  • Customer service features
    • Customer service components
    • Human+bot hybrid
  • Engagement Cloud Chat
  • Front
  • Intercom
  • Salesforce Live Agent
    • Details
  • Zendesk Support
  • Zendesk Chat
    • Zendesk Chat Advanced Details

Encryption

  • Encryption

Natural Language Understanding Integrations

  • Dialogflow
    • Using Dialogflow v2 with Bot CMS

Bot Settings

  • Bot settings
  • List of available settings
  • Active hours

Advanced Topics

  • Typing indicators
  • Deep links and referrals
  • Fixed IP addresses

Analytics

  • Overview
  • Analytics integrations
  • What events + data are collected
  • Real-time metrics

Broadcast

  • Broadcast

Importing/Exporting Bot Code

  • File structure
  • GitHub
  • Import/export as zip
  • Sync status

Examples

  • Overview
  • Conditional
  • Zapier
  • Giphy
  • Triggering a flow using DialogFlow

How-to guides

  • Handle Multiple Intents In One Input
  • Dialogflow V1 to V2 Migration Guide

Account Management

  • Disabled Accounts
  • Refund Requests
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Twitter supports image, GIF and video media formats using meya.image and meya.video cards (or similar). audio and file are only partially supported and will be rendered as links. Read more in Twitter Card UI support.

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Updated almost 6 years ago


Welcome Messages
Card UI & input support