Customer service features
Special components used for human/bot collaboration
Meya integrates with the most popular customer service tools, like Intercom, Front, Zendesk, and more.
For an overview of the components your bot can use to facilitate transferring the conversation to an agent, check out the customer service components link below.
For information on additional customer service features, including how to transfer control from the agent back to the bot, check out the human+bot hybrid link below.
For detailed instructions on how to implement a human+bot hybrid customer service model in a particular integration, check out the documentation for that integration.
Updated over 5 years ago
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