Element details
type: meya.zendesk.support.trigger.ticket.status
class: ZendeskSupportTicketStatusTrigger
path: /meya/zendesk/support/trigger/ticket/status.py
signature: -
Fields
field | description | required | signature | default | type |
---|---|---|---|---|---|
spec | Override the original spec for this element. | ○ | ○ | null | Spec |
bot | Bot used to evaluate this trigger. | ○ | ○ | null | BotRef |
action | Action executed if this trigger matches. Check the trigger action guide for more info. | ◉ | ○ | TriggerActionEntry ActionComponentSpec | |
when | ○ | ○ | true | Any | |
confidence | Override the default confidence with a custom value for trigger matches. | ○ | ○ | null | Real |
status | ○ | ○ | null | ZendeskSupportTicketStatus | |
Usage reference
Basic
triggers:
- type: meya.zendesk.support.trigger.ticket.status
steps:
- say: STRING
Full
type: meya.zendesk.support.trigger.ticket.status
spec:
type: STRING
data:
STRING: ANY
timeout: 123
trigger_when: ANY
bot: element.name
action: COMPONENT
when: ANY
confidence: 123
status: new|open|pending|hold|solved|closed