zendesk.support.ticket.status

Element details

type: meya.zendesk.support.trigger.ticket.status
class: ZendeskSupportTicketStatusTrigger
path: /meya/zendesk/support/trigger/ticket/status.py
signature: -

Fields

fielddescription               requiredsignaturedefaulttype
specOverride the original spec for this element.nullSpec
botBot used to evaluate this trigger.nullBotRef
actionAction executed if this trigger matches. Check the trigger action guide for more info.TriggerActionEntry
ActionComponentSpec
whentrueAny
confidenceOverride the default confidence with a custom value for trigger matches.nullReal
statusnullZendeskSupportTicketStatus

Usage reference

Basic

triggers:
  - type: meya.zendesk.support.trigger.ticket.status
steps:
  - say: STRING

Full

type: meya.zendesk.support.trigger.ticket.status
spec:
  type: STRING
  data:
    STRING: ANY
  timeout: 123
  trigger_when: ANY
bot: element.name
action: COMPONENT
when: ANY
confidence: 123
status: new|open|pending|hold|solved|closed