freshworks.freshchat.session.assign

type: meya.freshworks.freshchat.event.session.assign
class: FreshchatAssignEvent
path: /meya/freshworks/freshchat/event/session/assign.py
signature: -

Fields

field

signature

required

type

default

description               

parent_entry_ref

EntryRef

null

trace_id

str

"-"

sensitive

bool

false

user_id

str

thread_id

str

integration_id

str

context

dict

{}

from_agent

FreshchatAgent

null

from_group

FreshchatGroup

null

to_agent

FreshchatAgent

null

to_group

FreshchatGroup

null

Examples

Data

{
    "type": "meya.freshworks.freshchat.event.session.assign", 
    "data": {
        "parent_entry_ref": {
            "ledger": "STRING", 
            "id": "STRING", 
            "data": {
                "STRING": "STRING"
            }
        }, 
        "trace_id": "STRING", 
        "sensitive": false, 
        "user_id": "STRING", 
        "thread_id": "STRING", 
        "integration_id": "STRING", 
        "context": {
            "STRING": "ANY"
        }, 
        "from_agent": {
            "biography": "STRING", 
            "groups": [
                "ANY"
            ], 
            "status": 123, 
            "id": "STRING", 
            "first_name": "STRING", 
            "last_name": "STRING", 
            "email": "STRING", 
            "avatar": {
                "url": "STRING"
            }, 
            "social_profiles": [
                {
                    "type": "STRING", 
                    "id": "STRING"
                }
            ]
        }, 
        "from_group": {
            "id": "STRING", 
            "name": "STRING", 
            "description": "STRING", 
            "routing_type": "STRING"
        }, 
        "to_agent": {
            "biography": "STRING", 
            "groups": [
                "ANY"
            ], 
            "status": 123, 
            "id": "STRING", 
            "first_name": "STRING", 
            "last_name": "STRING", 
            "email": "STRING", 
            "avatar": {
                "url": "STRING"
            }, 
            "social_profiles": [
                {
                    "type": "STRING", 
                    "id": "STRING"
                }
            ]
        }, 
        "to_group": {
            "id": "STRING", 
            "name": "STRING", 
            "description": "STRING", 
            "routing_type": "STRING"
        }
    }
}