Element details

type: meya.front.event.conversation.unhandled
class: FrontUnhandledEvent
path: /meya/front/event/conversation/unhandled.py
signature: -

Fields

field	required	signature	default	type
parent_entry_ref	○	○	null	EntryRef
trace_id	○	○	"-"	str
sensitive	○	○	false	bool
internal	○	○	false	bool
user_id	◉	○		str
thread_id	◉	○		str
integration_id	◉	○		str
context	○	○	{}	dict
payload	◉	○		FrontPartnerChannelMessage
metadata	◉	○		FrontPartnerChannelMetadata

Usage reference

Data

{
    "type": "meya.front.event.conversation.unhandled", 
    "data": {
        "parent_entry_ref": {
            "ledger": "STRING", 
            "id": "STRING", 
            "data": {
                "STRING": "STRING"
            }
        }, 
        "trace_id": "STRING", 
        "sensitive": false, 
        "internal": false, 
        "user_id": "STRING", 
        "thread_id": "STRING", 
        "integration_id": "STRING", 
        "context": {
            "STRING": "ANY"
        }, 
        "payload": {
            "body": "STRING", 
            "author": {
                "id": "STRING", 
                "first_name": "STRING", 
                "email": "STRING", 
                "custom_fields": {
                    "STRING": "ANY"
                }, 
                "last_name": "STRING", 
                "username": "STRING", 
                "is_admin": false, 
                "is_available": false, 
                "is_blocked": false
            }, 
            "created_at": 123, 
            "metadata": {
                "thread_ref": "STRING"
            }, 
            "recipients": [
                {
                    "links": {
                        "related": {
                            "contact": "STRING", 
                            "conversation": "STRING"
                        }
                    }, 
                    "handle": "STRING", 
                    "role": "STRING"
                }
            ], 
            "text": "STRING", 
            "type": "STRING", 
            "id": "STRING", 
            "is_inbound": false, 
            "links": {
                "related": {
                    "contact": "STRING", 
                    "conversation": "STRING"
                }
            }, 
            "attachments": [
                {
                    "url": "STRING", 
                    "filename": "STRING", 
                    "content_type": "STRING", 
                    "size": 123, 
                    "metadata": {
                        "is_inline": false
                    }
                }
            ]
        }, 
        "metadata": {
            "external_conversation_id": "STRING", 
            "external_conversation_ids": [
                "STRING"
            ]
        }
    }
}